Marina Office Assistant
Full Time • Shady Side
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Company parties
- Free food & snacks
- Paid time off
Schedule: Thursday – Monday (Includes weekends and holidays)
Reports to: Office Administrator
Position Overview
The Marina Office Assistant is the primary face of the Chesapeake Yacht Club’s landside operations. This role is perfect for a highly organized professional who thrives in a waterfront environment and enjoys being the "go-to" person for members, guests, and visiting boaters. You will ensure the office runs like a well-oiled machine, especially during our busiest times on the weekends, providing administrative support that keeps our membership informed and our marina operations seamless.
General Responsibilities
- Member Communications: Act as the club’s "voice" by producing the weekly newsletter, text alerts, and email blasts to keep the community engaged.
- Guest & Transient Services: Manage the arrival of transient boaters, ensuring all accounts are created accurately and insurance records are up to date.
- Membership Liaison: Support the onboarding/offboarding process and act as a first point of contact for prospective members, including providing tours of our facilities.
- Departmental Synergy: Coordinate with the Food & Beverage team to design event flyers and menus, and assist committee members with website and calendar updates.
Specific Tasks
- Data Management: Accurate entry into ClubEssentials (membership) and P.O.S./Vendor systems.
- Compliance: Maintain meticulous insurance records for both members and outside tradesmen/contractors.
- Marketing & Digital: Update the website calendar with real-time club news.
- Office Logic: Maintain supply levels, organize digital and physical filing systems, and refine office procedures for maximum efficiency.
- Reception: Professional phone management and meeting/appointment scheduling.
- Other duties as assigned by the manager.
Qualifications
- Experience: Previous experience in an administrative or high-end hospitality role (marina, yacht club, or resort experience is a major plus).
- Technical Skills: Proficiency in Microsoft Office (Word, Outlook, PowerPoint). Ability to quickly learn industry-specific software like ClubEssentials.
- Organization: A "self-starter" mentality with the ability to prioritize tasks independently during busy weekend shifts.
- Education: Associate’s degree or professional administrative training preferred.
Compensation: $18.00 - $24.00 per hour
ABOUT
The Chesapeake Yacht Club is one of the oldest clubs on the Bay with a rich history and has operated continuously since it was chartered on January 8, 1947. It is a private, member-owned club led by an elected Board of Governors, and a full-time management staff oversees daily operations. CYC enjoys a 501 (c) (7) tax status.
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